The Information Technology and Society research domain at IIITB is broadly concerned with the social role of information and communications technologies (ICTs) with a focus on the policy challenges and the institutional demands posed by technological change. Teaching and research in the stream focuses on three inter-related areas. First, it seeks to understand innovation and the organization of production in the ICT industry, or how, why and where ICTs are produced. A second area of interest is in how ICTs can be used to harness the legitimacy and the powers of bureaucracies and markets to address needs in different social domains. Of special interest are the domains of governance, education, health and manufacturing. A third area is the tools and analytical techniques that can be deployed to understand the production and consumption of ICTs. These include geographical information systems, modeling, simulation and visualization. The domain encourages inter-disciplinary research and has associated faculty members with expertise in social sciences, including in economics, economic geography, sociology, development, management, governance and public administration.
The Center for Information Technology and Public Policy (CITAPP) at IIITB focuses on the policy challenges and the organizational demands made by technological innovation. The Center is interested in interactions between technology and society and is particularly concerned with how technological advances, along with institutional changes, address the needs of under-served communities. It seeks to provide a means to nurture and transform public policy through the use of IT by engaging with academic faculty and researchers, policy planners, political leaders and community representatives, technology vendors, public officials and civil society organizations. The Center brings together best-practices demonstrating the power of IT and analytical tools for information management, modelling, and forecasting. It engages in research and evaluation studies of topics where IT and public interest intersect.