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Senior Academic Officer - IT
A key part of her role at IIIT Bangalore involves managing several critical systems and platforms that support the academic and administrative infrastructure of the institute. These include Campus Metalink (ERP), Academia ERP, Learning Management Systems (LMS), Codetantra, IIIT-B Website Management, Academic Bank of Credits (ABC), Docuvity (Document Management System) & National Academic Depository (NAD).
As the Academia ERP Administrator at IIIT Bangalore, she has played a pivotal role in transforming the admissions process through effective use of technology, process optimization, and cross-departmental coordination.
- Online Application Form Design & Optimization
- Technical Support & Query Resolution
- Admission Workflow & Cycle Management
- Data Privacy & Compliance
- Joining Day Coordination
She also oversees compliance and reporting activities for regulatory bodies such as AICTE, AISHE, and UGC, and plays an integral role in handling admissions-related operations.
Before joining IIIT Bangalore, she worked as a customer support engineer at Unisys Link Pvt. Ltd. and served as teaching staff at Universal Academic Education. She also completed a Software Testing course at System Domain Institute, where she performed manual testing for the “Activity Management Systems” project.
She holds an ITIL V3 Foundation certification, demonstrating her knowledge of IT service management best practices.
Her academic qualifications include a Bachelor of Engineering (BE) from Dayananda Sagar College of Engineering, affiliated with VTU, and a Postgraduate Diploma in Software Development from IIIT Bangalore.