Need to Address 'Quality of Service' Issues

Authors: V Sridhar, Professor, IIIT Bangalore along with Udai Mehta and Rohit Singh of CUTS International
 
The article discusses the importance of Quality of Service (QoS) of broadband access; the measure already taken by the regulator; the concept of “broadband labels” and how they can promote awareness on QoS and contract details amongst consumers.

Read the entire article published in livemint's op-ed section on October 30, 2017.